LEAD Course in Emergency Medicine

Leadership, Education, Administration, Development

Sunday, 22 September 2019
08:00 – 12:30


Course Description

One of the most challenging skills in emergency medicine is emergency department administration and management. This half-day pre-conference course will focus on basic and advanced topics in EM administration, management, ED staffing, patient safety and quality, patient flow and ED through-put, and ED design and efficiency. Through a series of interactive lectures, case presentations and audience-participation scenarios, this course will teach the participants how to direct the emergency department, how to staff your busy ED, how to measure and improve quality and patient safety, how to design and improve your ED operations, and how to be the most effective ED director and manager possible.

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Learning Objectives

Upon completion of this course participants will be able to:

  1. List basic emergency medicine and emergency department administration techniques, styles and resources to be used in their emergency medicine practices and settings.
  2. Define quality and performance in emergency medicine, measure quality and performance, and improve emergency medicine quality and performance for their practices and settings.
  3. Identify patient safety in emergency medicine, measure and quantify patient safety, and improve patient safety in their practices and settings.
  4. Analyze emergency department operations and design techniques, and implement and utilize operational elements in their own emergency medicine practices and settings.


Course Fee

  • Organizing Society Member (AAEM, MAEM): $175 USD
  • Non-Member: $200 USD
  • June Flash Sale: Save $50 USD on pre-congress courses when you register between 1-30 June 2019!


Tentative Course Schedule

Sunday, 22 September 2019

Emergency Department Administration & Management

08:00 – 08:20

Introduction to Emergency Medicine Administration and Management
Terrence M. Mulligan, DO MPH FAAEM

08:20 – 08:40

Leadership in Emergency Medicine
William Durkin, MD MBA MAAEM FAAEM

08:40 – 09:00

Emergency Department Staffing

Patient Safety & Quality in Emergency Medicine

09:00 – 09:20

Patient Safety & Quality in Emergency Medicine
Terrence M. Mulligan, DO MPH FAAEM

09:20 – 09:40

Health and Well-Being
Dinas Vaitkaitis, MD

09:40 – 10:00

Professionalism in Emergency Medicine
Robert Frolichstein, MD FAAEM

10:00 – 10:20


Emergency Department Operations, Efficiency & Design

10:20 – 10:40

Crowding and Patient Flow
Terrence M. Mulligan, DO MPH FAAEM

10:40 – 11:00

Front End: Input and Entry to the Emergency Department
Michael S. Molloy, FRCEM FFSEM MCh MSc

11:00 – 11:20

Middle: Evaluation, Processing and Disposition in the ED

11:20 – 11:40

Back End: Admission, Discharge and Observation in the ED

11:40 – 12:00

Data-Gathering and Benchmarking in the Emergency Department

12:00 – 12:30

Summary and Wrap-Up


Target Audience

This activity is designed for local, regional, national, and international physicians, residents, and fellows, engaged in the practice of emergency and internal medicine, EMS, anesthesiology, and surgery who are seeking the most current information in the field.


Course Director

Terrence M. Mulligan, DO MPH FAAEM
Clinical Professor in Emergency Medicine, University of Maryland School of Medicine, Board of Directors, AAEM; Secretary, IFEM; Visiting Professor, Stellenbosch University, Cape Town, South Africa; Visiting Professor, Hunan Provincial People’s Hospital, Changsha, China; Visiting Professor, Apollo Gleneagles Hospital, Kolkata, India, Baltimore, MD, USA


Course Faculty

William Durkin, MD MBA MAAEM FAAEM
President, William T. Durkin, Jr., MD, Inc., Alexandria, VA, USA

Robert Frolichstein, MD FAAEM
Greater San Antonio Emergency Physicians, San Antonio, TX, USA

Michael S. Molloy, FRCEM FFSEM MCh MSc
Clinical Assistant Professor Emergency Medicine, University College Dublin, Dublin Ireland

Residency Director, University of Tennessee-Murfreesboro/Nashville, Emergency Excellence, Brentwood, TN, USA

Professor of Emergency Medicine, Oklahoma State University, University of Texas-Southwestern, Augusta University, Uniformed Services University, Dallas, TX, USA

Dinas Vaitkaitis, MD
Lithuanian Society for Emergency Medicine, Kaunas, Lithuania


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Important Dates

12 September 2019
Hotel Reservation Deadline

22 September 2019
Pre-Congress Courses

23-25 September 2019
MEMC Congress


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